Taxi Dispatch System
The business of online taxi system has shown an immense increase over the last few years. Globally, the online taxi companies like Uber, Ola, and careem have gained massive profit from this business while providing ease to the consumers on the other end. Undoubtedly the conversation of traditional taxi system to online has proved to a great success for the taxi industry as it has not only doubled it is earning but also it has helped them manage their fleet in a more effective manner.
When it comes to the consumer, the online taxi has helped them book a taxi in less time and have increased the safety factor during the journey. The GPS technology has enabled people to track their loved ones during the journey while ensuring their safety on the other end.
An ideal taxi dispatch system is capable enough to meet the requirements of the taxi company and the end consumer. Careful steps have to be considered before making the taxi dispatch as any slight miss may lead to a total failure.
Online Booking and Payment:
The ease of booking a taxi online and the accessibility to pay via credit card is the backbone of a taxi dispatch. The operator should have an effective access to bookings and the charges. The consumer should be able to book a ride from the app as well as from the website while making sure to prevent any bugs it contains.
Job is Dispatched To The Driver:
The operator should have the access to assign the booking to its drivers. The ease dispatch would need few clicks to do the job. The software should define the exact location of the fleet and their current status. This will help the operator to assign the booking to the nearest drivers.
Driver on Route:
The operator should be eligible to see the drivers who are on ride and off-ride. He should be given the access to trace them throughout their journey. The exact location is must and once the driver gets the booking, a notification should be conveyed to the operator. The effective dispatch will help the operator manage the system more effectively in times of huge demand.
Passenger on Board:
As soon as the passenger is picked up from the desired location, the system should enable the driver to notify the operator that he is on board now. The driver on board can no longer accept any other booking until he finishes the first one.
The recorded account for each driver should be automatically generated that should define the amount driver owes of the company and the amount company has to pay back to the driver. This will help establish great communication between the driver and the company while ensuring trust between them.
A right taxi dispatch will help your company grow in less time but also it will establish a good source of trust between the customer and the company. Grow your business with effective Taxi dispatch!